How Knowledge Management Drives Enterprise Strategy

By Scott Leeb

1. The most important thing I learned from the video

The video discusses the essence of data in knowledge management. It highlights that knowledge management improves organizational intelligence quotient (OIQ); a term used to describe the efficient functionality of an organization based on the data available.  Data is identified in the video as one of the key elements that drives enterprise strategy since it sits at the base of the knowledge management pyramid.  Data can be words, pictures, images, and figures that constitute the basic elements of information that eventually produces knowledge.  I learned from the video that knowledge, more or less, deals with being able to generate the right intelligence using the data available in an enterprise. The era of big data analytics makes it even more complicated as data comes in many pieces and forms.  Carrying out the rightful analytics to arrive at more intelligent data as knowledge is a strategy that an organization must be keen about in terms of mining knowledge at the right time for the right purpose.

In the video, it is mentioned that organisations need to focus on intelligence that is timely, actionable and useful for effective decision making.  This is a major decision point for me having worked in an organization that relies more on piles and piles of data and information as contents that drive decisions and strategy.  This makes it relevant to give more attention to knowledge management in order to help the users (or customers) meet their needs.  This is a lesson I will take to my organization.

2. What question is answered?

The video vividly answered the question of just data and information, and knowledge – the contents that drive enterprise strategy.  I think it is important to emphasise the importance of knowledge in organizational change as it holds the key to improving organizational intelligence quotient (OIQ), and gives room for more effective decision making processes in the long run as well as helping customers to meet their needs at all times.

List of Sources

Scott Leeb: How Knowledge Management drives enterprise strategy https://youtu.be/SvEcTEB9ajQ?t=7  (Accessed on 13. 10. 2017)

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